Shipping herbal products via ground shipping requires careful consideration of regulatory, quality, and logistical factors. By following this policy, all parties can ensure a smooth, legal, and satisfying transaction. Customers are encouraged to review policy details before placing an order and to reach out with any additional questions or concerns.
This shipping policy applies to all herbal products shipped to customers within the contiguous United States using ground shipping carriers such as UPS Ground, FedEx Ground, and similar services. It is designed for dried herbs, herbal supplements, tinctures, teas, and related products. This policy does not cover shipping to Alaska, Hawaii, or international destinations, nor does it address express, expedited, or air shipping.
- Processing Time: Orders for herbal products are typically processed within 1-2 business days. During high-volume periods or holidays, processing may require up to 3-7 business days.
- Cutoff Times: Orders placed after 3:00 PM local time are processed the next business day.
- Ground Shipping Carriers: Herbal products are shipped via reputable carriers such as UPS Ground, FedEx Ground, and USPS Ground Advantage. The choice of carrier may depend on location, package size, and customer preference (when available).
- Delivery Timeline: Standard ground shipping within the U.S. typically takes 3-7 business days, depending on the distance from the fulfillment center to the destination.
- Product Freshness: Herbal products are sensitive to prolonged heat, humidity, and sunlight. Ground shipping is chosen for its balance of cost and reliability, but extreme weather conditions may affect product quality. Customers are encouraged to retrieve them as soon as possible after delivery.
- Customer Responsibility: Customers are responsible for ensuring that the herbal products they order are legal in their location. It is recommended to check local laws and regulations before placing an order.
